Catalog Number 8065990739 |
Device Problems
Device Displays Incorrect Message (2591); Failure to Fire (2610)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/11/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The device history records (dhr) for the device were reviewed.The associated device was released based on acceptance criteria.Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.No udi required due to this device was out of production prior to the september 24, 2014 udi regulation date.The manufacturer internal reference number is: (b)(4).
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Event Description
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A customer reported the laser stopped firing at 5% complete and displayed an energy our of range system message.Tech support was contacted and the system was restarted and performed a gas exchange.An energy check was done but a sensor misaligned message displayed.The procedure was cancelled.
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Manufacturer Narrative
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During on site visit, the fse (filed service engineer) found out that no output is produced from the laserhead after fresh fill, checked if e1 is blocked, and installed new laserhead.Performed system verification.Replaced part return has been requested but not provided.The root cause cannot be identified conclusively without sample.The most possible root cause is a defect of the laser head.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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