Model Number 20E |
Device Problems
Material Fragmentation (1261); Connection Problem (2900)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/01/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device was not returned to physio-control.A third-party service agent performed an initial evaluation of the customer's device and verified the reported issue.Physio-control continues to investigate the reported issue and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.Device evaluated by the third party agent.
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Event Description
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A third party service agent contacted physio-control to report that their customer device had broken pins inside the therapy connector.In this state device may not deliver defibrillation therapy to a patient, if it was needed.There was no reports of patient use associated with the reported event.
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Event Description
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A third party service agent contacted physio-control to report that their customer device had broken pins inside the therapy connector.In this state device may not deliver defibrillation therapy to a patient, if it was needed.There was no reports of patient use associated with the reported event.
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Manufacturer Narrative
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The third-party service agent further evaluated the customer's device and replaced the therapy connector assembly.Proper device operation was subsequently observed through functional and performance testing.The device was returned to the
customer for use.The cause of the reported issue was determined to be due to physical damage to the therapy connector assembly as there was a broken pin in the socket of the therapy connector.
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Search Alerts/Recalls
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