Philips checked the system and confirmed that an internal component (x2 capacitor) of the converter failed likely due to disturbances in the hospital mains.Converters are ul 94 certified, so any possible fire will self-extinguish.The converter was replaced with a new converter which is much more robust against mains disturbances and will prevent early failure of the converter.The system was returned to use in good working order.Philips has opened an investigation as a follow up for the noted complaint.
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