Date of event: unknown.The date received by manufacturer has been used for this field.Device expiration date: unknown.Device manufacture date: unknown.Investigation summary: bd had not received samples or photos from the customer facility for evaluation.Additionally, bd was unable to determine the specific lot number associated with this complaint.Therefore, a review of the device history record could not be conducted.Investigation conclusion: as no samples or photos were received for evaluation, the customer's indicated failure mode was not observed by bd.Root cause description: as there was no sample or photo available for evaluation, a root cause could not be determined.Rationale: complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.The bd business team regularly reviews the collected data for identification of emerging trends.
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It was reported that 2 bd vacutainer® urine collection cups were involved in a needlestick injury which occurred prior to use.The device operators received the injury while handling the cups.The device operators went to the er, but received no medical intervention in addition to examination of the needle stick site.It was determined no further medical intervention was required as no skin puncture/bleeding was observed at the site.The following information was provided by the initial reporter: material no: 364975, batch no: unknown.The laboratory out patient client service staff claimed that there were 2 incidents of needle stick injury.One was when the sticker on top of the hole was taken out and she slipped and stuck herself and the other time was when she stuck the tube into the hole to transfer the urine specimen into the tube when she sipped and stuck herself on the needle.She went to the er for treatment but was not treated due to absence of any wound.Incident happened between (b)(6) 2019 to (b)(6) 2019.
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