A customer reported low scanned values while wearing the adc freestyle libre sensor compared to an adc meter.Sensor scans of 5mmol/l, 4mmo/l, /l, and 3.8mmol/l were compared blood glucose results of 18.7mmol/l, 13.3mmol/l, 14.2mmol/l, and 12.9mmol/l obtained on the adc meter.On (b)(6) 2019, the customer had contact with their hcp due to unspecified low scanned values and symptoms of cramping, vomiting, dry mouth, and "ketoacidosis symptoms." the hcp performed a blood glucose using hcp meter and obtained a "hi" reading (the customer was unable to provide the actual test results beyond "hi").The customer was treated with insulin (dose unknown) for a diagnosed with hyperglycemia.There was no report of death or permanent injury associated with this event.
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