The device was inspected and tested on 25th october 2019.The results were: the surface finish of the device is worn out.This could have not contributed to the event.Apart from this, the device is performing within specifications and can be used as intended.Interval of the supplier maintenance was exceeded by the customer as the device did not show any deviation that could cause the reported incident we suspect, that maybe the pinning technique has been not optimal as described in the instruction manual: "adjust the skull clamp to the width of the patient's head in the manner that the two skull pins in the rocker arm are equidistant from the centerline of the head and the single skull pin at the extension assembly is in line with this centerline.".
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