It was reported to the manufacturer by the end user, per the end user, during the night shift, a facility maintenance staff member was transporting a frame along with a dflal system from one room to another.The staff member failed to properly secure the control unit by placing it on top of the mattress.Instead the control unit was left hanging on the foot board that was attached to the facility owned frame.As the frame was being maneuvered in to position in the new room, it is unclear how the staff member managed to push the control unit off the foot board causing it to fall and land on the staff member's foot.(b)(6) made it clear to me that there was no failure with our product.Complaint# (b)(4) and ra# (b)(4) were entered into our system to have the control unit returned to joerns for investigation.As of this writing, the control unit has not been returned.
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