Incorrect temperature reading was caused by defective sensors, which are purchased component.Degania silicone purchased and assembled the sensors into its silicon catheter.The supplier of the sensors had production issue which was not caught in timely manner.The issue was related to sensor tip grinding operation, improperly performed by newly hired operators.The estimated failure rate is 3-4% of total quantity of suspected sensor lots.It was explained by the supplier of the sensors, that the cracks in defective thermistor tip did not appear immediately but developed following impact of different factors like time, transportation conditions, humidity.This is the reason the in-process degania tests did not detect the problem.Planned and completed corrective actions of the supplier: re-training of the operators for correct performance of grinding operation (completed (b)(6) 2017); improved control of grinding quality by line leaders and qc staff (completed on (b)(6) 2017); gauge r&r testing of all involved personnel (completed on (b)(6) 2017); improved visual aids are put on working stations (completed (b)(6) 2017); the effectiveness of the above actions was verified during the visit of degania team to the supplier facility on 20-23 of august 2018.It is notable that the lots in finished goods manufactured with the most recently manufactured sensors (sensor lots 429455 and 431101), manufactured on april 27th and april 24th 2017, respectively) had no failures for temperature deviations (out of a total of 39 samples tested).This further substantiates the bracketing of january through april of 2017.The qc testing at the sensor manufacture from may 2017 through august of 2018 was reviewed and showed no chips with sharp points.The data confirm that the bracketed period is appropriate and the likelihood of a temperature deviation outside of the bracketed period is remote.Preventive actions of degania: update of aql sampling level during incoming inspection of sensors completed (b)(6) 2018.The current 100% room temp testing procedure will be improved to prevent influence of room temperature variations on measurement results completed (b)(6) 2018.
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