All available patient information was included.Additional patient details are not available.An evaluation is in process.A final report will be submitted when the evaluation is complete.This report is being filed on an international product, architect syphilis list 08d06-42 that has a similar product distributed in the us, list 08d06-31/-41.
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Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs, a review of labeling, review of field data and specificity testing.A splash could have occurred to report this reactive result.Labeling was reviewed and found to be adequate: the following is listed in the section of the architect system operations manual, section 5, sample management: avoid splashing outside of the sample cups and/or tubes.No adverse trend was identified for the customer's issue.No return patient sample was available.Clinical specificity testing of negative panel replicates was performed using in-house retained kits stored at the recommended storage condition.Specificity testing met all specifications.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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