No patient harm.No patient incident.Poor design.Poor serviceability.Hand held accuvein device was put into service and failed three months later due to a bad battery.After speaking with the company, they said we needed to send the device in for repair.There is also a safety/security screw on the device that makes it more difficult to replace the battery.The battery is proprietary which further makes it difficult to repair the device.These issues lead to extended downtime and therefore unavailable for patient use - which could affect clinical workflow.Manufacturer response for vein finder, accuvein (per site reporter).Sending device today (day of report).More information to come.
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