Device Problems
Use of Device Problem (1670); Expiration Date Error (2528)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete, a supplemental report will be filed.The device was not returned.
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Event Description
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It was reported that the gel peeled away from the arctic gel pad backing.The pads had been placed on the patient.The nurse confirmed the pads were expired from 2017.The pads were replaced and the patient continued therapy successfully.
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Event Description
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It was reported that the gel peeled away from the arctic gel pad backing.The pads had been placed on the patient.The nurse confirmed the pads were expired from 2017.The pads were replaced and the patient continued therapy successfully.
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Manufacturer Narrative
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The reported event confirmed as use related per the event description.No sample was returned for evaluation.It is therefore unknown if the device failed to meet specification.The device was being used for treatment at the time of the reported event.The failure mode of '1.2 incorrect product selection effect iii: product does not adhere to skin¿ with a root cause of '1.2.3 incorrect product selection- user selects expired product.¿ the lot number is unknown therefore the device history record could not be reviewed.A labeling review is not required.The product code is unknown.Although the product code is unknown, the z300-unknown arcticgel pads product labeling is found to be adequate based on past reviews.The device was not returned.
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Search Alerts/Recalls
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