(b)(4).The customer returned one opened set for evaluation.Visual analysis revealed the guide wire contained one distinct kink.The returned packaging and guide wire tubing was also bent in the corresponding location of the guide wire kink.This damage is consistent with defects related to shipping and handling of similar sets.A "do not bend" stamp was on the product lidstock in two locations.The returned guide wire contained one distinct kink 142 mm from the distal end.The total length of the guide wire measured to be 350 mm which is within specifications of 345-355 mm per product drawing.The outer diameter of the guide wire measured to be 0.510 mm which is within specifications of 0.508-0.533 mm per product drawing.The returned guide wire was able to pass through the returned introducer needle and catheter with slight resistance encountered at the kink.A manual tug test confirmed both welds were fully intact.A device history record review was performed with no relevant findings.The reported complaint that the guide wire was found kinked prior to use was confirmed through visual inspection of the returned sample.The returned guide wire contained one distinct kink.The packaging was also found kinked or bent.The guide wire met all relevant dimensional requirements, and a device history record review was performed with no relevant findings.Based on the customer description and the sample received, storage and shipping caused or contributed to this event.Teleflex will continue to monitor and trend for reports of this nature.
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