Model Number IMMULITE 2000 |
Device Problems
Fire (1245); Device Handling Problem (3265)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/19/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The customer contacted siemens customer care center (ccc) and a customer service engineer (cse) was dispatched.Cse analyzed the instrument and found the digital fluidics circuit board, which is located next to the water and substrate pumps, malfunctioned.The potential cause of the digital fluidics circuit board malfunction was that the customer accidentally splashed fluid on the digital fluidics board during the cleaning procedure.Cse replaced the circuit board and performed a system and electrical safety check.The instrument is performing according to specifications.No further evaluation of this device is required.
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Event Description
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Customer contacted siemens and stated that flame and smoke were observed near the dual resolution dilutor module (drd) from their immulite 2000 instrument while priming substrate.There were no patient samples affected and the fire department team was not called.Lab personnel had personal protection equipment (ppe) on at the time of the event.There are no known reports of operator and patient intervention or adverse health consequences due to the event.
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Event Description
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Customer contacted siemens and stated that flame and smoke were observed near the dual resolution dilutor module (drd) from their immulite 2000 instrument while priming substrate.Customer turned off the system and the smoke stopped.There were no patient samples affected.Lab personnel had personal protection equipment (ppe) on at the time of the event.There are no known reports of operator and patient intervention or adverse health consequences due to the event.
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Manufacturer Narrative
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Corrected information (19-nov-2019): brand name, model # was changed from "immulite 2000 xpi" instrument to "immulite 2000" instrument.Device code was changed from "1245 - fire" to "3265 - device handling problem" result code was changed from "180 - mechanical problem identified" to "114 - operational problem identified" the customer contacted siemens customer care center (ccc) and a customer service engineer (cse) was dispatched.Cse analyzed the instrument and found the digital fluidics circuit board, which is located next to the water and substrate pumps, malfunctioned.The potential cause of the digital fluidics circuit board malfunction was that the customer accidentally splashed fluid on the digital fluidics board during the substrate rinsing procedure.Cse replaced the circuit board and performed a system and electrical safety check.The instrument is performing according to specifications.No further evaluation of this device is required.
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Search Alerts/Recalls
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