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Model Number FGS-0313 |
Device Problem
Low pH (4005)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/13/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Evaluation summary: the product sample was not returned to the medtronic laboratory; however, a study graph was provided by the customer for analysis.The customer reported the study had high ph values.The reported condition was confirmed.The investigation found that according to the graph there was a failure in the ph sensor of the bravo capsule resulting in false high reading of ph.The investigation identified the cause of the reported event to be ph sensor of capsule.Corrective actions have been implemented to mitigate this issue.If information is provided in the future, a supplemental report will be issued.
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Event Description
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According to the reporter, the study had high ph values.After the deployment, the capsule was visualized with good attachment at 37cm.As soon as the study was initiated, the ph reading did not read correctly.Rather than a number value that should appear on the ph display, the monitor read "l.I" or "l.1".The customer pushed a few other buttons which seemed to work correctly.The blue/whitelight in the lower right hand corner randomly flashed correctly.Technical support gained remote access and obtained a copy of the study.A repeat procedure scheduled on another day was necessary.There was no patient and user harm.
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Search Alerts/Recalls
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