H10: manufacturing review: a complaint history review was completed for the lot number.This is the first reported complaint for this lot number and this issue to date.Investigation summary: one unopened ponksy peg kit was returned for evaluation.Visual evaluation was performed, a foreign material was noted within the packaging.The investigation is confirmed and after investigation by the manufacturing site it was determined to be a manufacturing related root cause.Based on the visual evaluation of the sample, the complaint is confirmed.Per complaint description, the foreign material was detected by the customer and confirmed at division during the preliminary complaint-sample evaluation.According to the investigation performed, the most probable root cause is that the manufacturing operator inadvertently did not notice there was foreign material inside the package.This most likely occurred during the kitting / sealing process.Labeling: a review of product labeling documents (e.G.Procedural instructions, indications, warnings, precautions, cautions, possible complications, contraindications, nursing guide, and unit label) showed that the product labeling is adequate.H10: d4 (expiration date: 11/2023), g4.H11: h3, h6(results, conclusion).H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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