The suspect medical device has not yet been returned to the service center for evaluation/investigation.Therefore, the exact cause of the user's experience and the reported phenomenon could not be determined.However, if the suspect medical device is returned for evaluation/investigation or additional significant information becomes available, this report will be updated.
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This supplemental report is being submitted to report the device evaluation results.Please the updates in sections:d10, g4, g7, h2, h3, h4, h6 and h10.The customer returned the eis-cfr-25 resectoscope inner sheath (lot fw) for evaluation due to ¿the tip broke off¿.The user¿s complaint has been confirmed.A visual inspection was performed on the received device and found the ceramic insulation at the distal end of the inner sheath broken; missing piece(s) not returned for evaluation.An estimate of, 50 percent of the insulation tip is missing from the device.Additionally, the broken portion of the ceramic sheath is not protruding out from the inner sheath.The instructions for safe use (ifu) states the following; ¿do not use an instrument that fails to meet the criteria stated in the labeling or that has been damaged.Damage may result in the loss of the entire ceramic tip or fragments of the ceramic tip.Based on the evaluation, the likely cause of the broken ceramic insulation tip is due to mishandling.The portion of the ceramic tip that was broken off, was not returned for evaluation.The dhr review of the eis-cfr-25 inner sheath (date code fw) manufactured june 2016, did not find any defects, nonconforming issue or any corrective action issues during the assembly build of the device.All records indicate the device was manufactured in accordance with all applicable procedures and final product release criteria.
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