Complaint conclusion: as reported, there appeared to be a ¿beast¿ in the package of a 3mm 175cm.035¿ emerald fixed-core j-curved diagnostic guidewire.It was discovered when the package was opened by the physician.There was no reported patient injury.The product was stored and handled according to the instructions for use (ifu).The product arrives at the pharmacy that serves as the receiving area of the device.The product is not exposed to long periods of sunlight.The humidity is not controlled in the room where the device was stored but only the temperature.The product is stored there a maximum of a few hours before it is distributed to the cath lab.There was no damage noted to the packaging of the device.The foreign body was found in the inner product pouch.Other additional procedural details were requested but were unknown.The device was not returned for analysis.A product history record (phr) review of lot 35260367 revealed no anomalies or non-conformances during the manufacturing and inspection processes that can be associated with the reported event.Based on the information provided, it is not possible to draw a clinical conclusion between the device and the reported event.Without the return of the device or pictures for analysis, the reported customer event ¿packaging/pouch/box - foreign material - in sterile package¿ could not be confirmed and the exact root cause could not be determined.Storage or handling factors may contribute to this type of event.According to the ifu, which is not intended as a mitigation of risk, ¿prior to use and when possible during the procedure, inspect the guidewire carefully for signs of damage.Do not use a guidewire that shows signs of damage.Store in a cool, dark, dry place.Do not use if package is open or damaged.Use prior to ¿use by¿ date.Do not expose to organic solvents.Exposure to temperatures above 54oc (130of) may damage the components.Movement of torque device or metal insertion tool on a guidewire's coating may compromise the integrity of the coating.¿ neither the phr review nor the information available suggests that the reported failure could be related to the manufacturing process of the unit.Therefore, no corrective or preventative actions will be taken at this time.
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