Customer stated, " that they were lying in bed taking nap with their legs and feet on the bed warmer.After about an hour they woke up and had a blister on their leg." customer claimed that pad caused a blister.Product has not been returned.Pictures were provided.No product was returned for investigation, however pictures were provided.Review of the provided pictures did not indicate any failures or abnormalities of the bed warmer.Review of reported events for the bed warmer product found no reported events of burn injuries in a 2 year lookback.Without returned product further determinations cannot be made.
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