Section b5, h4: additional information.Manufacturer's investigation conclusion: the centrimag 1st gen primary console (sn (b)(6)) and motor (sn (b)(6)), used during the reported event of multiple system stops during patient support, were not returned for analysis.Multiple attempts for product requests were made but did not receive a response.As a result, the root cause of the reported event could not be conclusively determined during the investigation.Per reported information, the system was exchanged a back-up system and the patient returned to baseline after the exchange.Reports of similar events will continue to be tracked and monitored.No further information was provided.The manufacturer is closing the file on this event.
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