The reported event was confirmed use-related.No sample was returned for evaluation.The failure mode is '1.1 incorrect product selection effect i: prolongation of therapy¿ with the root cause of '1.1.1 use of incomplete set.¿ the lot number is unknown; therefore, the device history record could not be reviewed.The product code for this z300- unknown arcticgel pads product is unknown.Therefore, bd is unable to determine the associated labeling to review.Although the product code is unknown, the z300- unknown arcticgel pads product labeling is found to be adequate based on past reviews.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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