Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The investigation showed that the system had a collimator error during start up.As intended for such an error; the system went into "bypass mode" and the error was indicated to the operator accordingly and the system was not operational after power on.According to the logfile the system recognized this error several days before the event and a warning was displayed to the operator accordingly.It is unknown why the system was used days later for an emergency procedure as it is alleged that the delay in treatment was critical to the patient's life.Due to the complexity of the system, the loss of x-ray imaging or other system functions during an examination or procedure cannot be completely excluded in case of the failure of a non-redundant system component.There is a maximum on risk mitigation applied in regards to the communicated failure; however, there remains a certain level of risk remaining from the system, its environment or other factors.This residual risk is foreseen to be covered by established appropriate emergency procedures of the operator, as described and considered in the instruction for use ( ifu).Specifically, there is a warning in the ifu concerning the need for establishing onsite emergency procedures to cover such cases.The affected collimator has been exchanged by the local service organization and the system works as specified.The manufacturer is not considering further actions resulting from this event as no systematic error has been recognized.
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