Customer performed blood grouping test on the provue on cap sample id# jat-17 using abd/reverse card lot 031519037-18 and 0.8% affirmagen cells lot 8a014 exp 10/22/19.A false positive 1+ backtype reaction was obtained in the buffered well with the affirmagen a cell.The expected result was a pos based on the cap answer key but the customer reported no blood group type could be determined with a note that additional testing would be required.This was due to the false positive 1+ reaction.The antibody screen that was also done on the sample in question was positive.No antibody identification testing was performed but the answer key showed sample jat-17 was a pos, with an anti-c.Customer does not suspect the provue produced wrong result and agreed with the 1+ grading.Qc and other patient samples have been passing with no issues.Relevant information: - issue started on: (b)(6) 2019.- microtubes/wells or cell (donor #) affected: buffered well #5.- reaction grade obtained: 1+.- customer was expecting: neg.- test repeated: no.- number of samples affected? one cap sample only, all other tests were as expected - was qc affected? no, qc passed.Product handling protocol:: - cassette/gel card storage temperature range: as per ifu.- cassette/gel card orientation: acceptable.- rbc storage and handling: as per ifu.- visual appearance before use: acceptable.- opened vs unopened? opened.- other relevant information: none.Actions already performed by contact: none, sample was too old for additional testing when answer key was made available by cap.The concern is isolated to the cap sample.
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