Manufacturing site evaluation: the implant arrived in a decontaminated condition.At first sight, the connector exhibited no damages.Visual inspection of the connector showed that one of the clamping rockers was completely out of position (loose).The cause for it was a bent up interface between the tightening screw and the rocker.The rocker arms of the damaged rocker are completely bent up, a catch of the clamping screw is not possible.Batch history review: the manufacturing documents have been checked and found to be according to specification valid during the time of production.There are no further complaints with this lot at hand.Conclusion and root cause: the root cause for the problem is most probably usage related.Rationale: without further knowledge about the circumstances we suspect, that the cross connector was applied not correctly (right- angled) to the rod.With an improper position of the connector a sufficient tightening of the rod is not possible, even with high torque force applied to the screws of the clamping mechanism.The error pattern is a clear hint for a damage (bending up) caused by a too high torque applied the clamp- screw.The instructions for use (ifu) points out to avoid too high torque on the screws.A material defect or a manufacturing error can be excluded.Hints in the ifu (ta-nr.014887 2018-04 v6 and.-nr.58042): implant damage due to overtightening the set screw or insufficient fixation due to undertightening the set screw! check the recalibration/maintenance date on the torque wrnch handle maintenance label prior to each use.When tightening or loosening the set screws, make certain that the working end of the torque wrench handle shaft 5 nm is positioned entirely within the socket of the set screws.Apply the torque slowly and without sudden movement until the torque wrench handle release is audibly triggered.Position the rod-to-rod/cross connector correctly.Make certain that the rods are completely inserted into the rod-to-rod/cross connector.Make certain that there is no soft tissue caught in the rod-to-rod/cross connector use a rigid screw driver to loosen the screw connection.Corrective action - according to (b)(4) (corrective action & preventive action) a capa is not necessary.
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It was reported that there was an issue with an ennovate transconnector.According to the complaint description: the surgeon attempted to engage the connector onto the rod and tightened the screw in the connector, but the rod would not be firmly seated in the connector.According to the surgeon, the screw was tightened, however, it did not feel as if the connector was firmly connected to the rod.Because there was no back-up device, procedure was finished without a connector.It was unknown whether there was a surgical delay.The adverse event is filed under aag reference (b)(4).
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