Indication - cystic fibrosis, unspecified and cystic fibrosis.Outbound call to (b)(6) spoke with "(b)(6)" let him know we are still having issues trying to get pt altera replacement as the altera handset is no longer functioning (details unk).He is going to reach out to pt for (b)(6) and then will notify us on how to proceed.Solicited call - no further info provided.Frequency - three times a day every other month.No lot number known, unk if pt still has product.Reported to (b)(6) by pt/caregiver.
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