The reporter cleaned and primed the sample probe.After this, controls were measured with the complained reagent pack.No alarms occurred, but measurement results were all < 0.605 ng/ml.The investigation could not identify a product problem.The cause of the event could not be determined.This event occurred in (b)(6).
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The initial reporter stated they received discrepant results for two patient samples tested with the elecsys afp assay on a cobas e 411 immunoassay analyzer.It was asked, but it is not known if any incorrect values were reported outside of the laboratory.A sample probe alarm was generated when using the afp reagent pack and samples were remeasured after replacement of the pack.The repeat values were believed to be correct.The first sample initially resulted with an afp value of < 0.605 ng/ml and upon repeat, the sample resulted with a value of 6.29 ng/ml.The second sample initially resulted with an afp value of < 0.605 ng/ml and upon repeat, the sample resulted with a value of 2.88 ng/ml.The e 411 analyzer serial number is (b)(4).
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