Model Number D134801 |
Device Problem
Contamination /Decontamination Problem (2895)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/02/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Since no device has been received for analysis, no product investigation can be performed, and the customer complaint cannot be confirmed.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.(b)(6).(b)(4).
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Event Description
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It was reported that a patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and a foreign material issue was encountered.It was reported that before the procedure was started there was unknown, dust-like substance on the device when it was opened.The device was not used and the catheter was exchanged for another catheter to resolve the issue.The procedure was completed without patient's consequence.The issue of foreign material has been assessed as an mdr reportable malfunction.
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Manufacturer Narrative
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It was reported that a patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and a foreign material issue was encountered.It was reported that before the procedure was started there was unknown, dust-like substance on the device when it was opened.The device was not used and the catheter was exchanged for another catheter to resolve the issue.The procedure was completed without patient's consequence.Device evaluation details: the device evaluation has been completed.Upon receiving, the catheter was visually inspected, and it was found an unknown particle was observed inside the closed package.Per the complaint, the catheter was sent to ftir (fourier transform infrared spectroscopy).The ft-ir revealed the particle is mainly composed of polymeric material specifically nylon-base material.Presumably, rocker arm component can be pinpointed as the potential source origin.A manufacturing record evaluation was performed and no internal actions related to the reported complaint were identified.The customer complaint was confirmed.An internal corrective action has been created to investigate this issue related with rocker arm particles.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer¿s ref # (b)(4).
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Manufacturer Narrative
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On 1/2/2020, the complaint product was returned to biosense webster inc.¿s (bwi) product analysis lab (pal) for evaluation.Initial visual analysis found the sterile pouch looked untouched and unopened.The unused product was still in its sealed pouch and in the original outer box.The outer cellophane wrapping was opened / ripped at one end of the outer box.The returned condition was assessed to not be mdr reportable, however, the complaint continues to be deemed mdr reportable based on the customer¿s initial complaints.During this initial evaluation, the lot # was also able to be verified as 30255870m.Field # d4.Lot has been populated along with the d4.Expiration date of 7/9/2020 and the h4.Device manufacture date of 7/10/2019.The product analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.Additionally, if additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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Search Alerts/Recalls
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