Catalog Number 07027915190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).The sample was requested for investigation.
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Event Description
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The initial reporter complained of discrepant high results for 1 patient tested for elecsys testosterone ii (testosterone ii) on a cobas e 801 module compared to the beckman method.The result from the e801 module was > 52 nmol/l.The sample was repeated on the e801 module and the result was the same.The sample was tested by the beckman method and the result was 11.11 nmol/l.The customer suspects an interference affecting the roche results as the patient does not have a condition that would cause elevated testosterone results.The e801 module serial number is (b)(4).
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Manufacturer Narrative
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The patient sample was sent to an external laboratory where the testosterone result from the abbott method was 69.14 nmol/l.This result is comparable to the roche results.A product problem was not identified.
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Manufacturer Narrative
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On (b)(6) 2020 the patient had a testosterone ii result on the e801 module of > 52 nmol/l.On (b)(6) 2020 04-mar-2020 the patient had a testosterone ii result on the e801 module of 37.3 nmol/l.The patient was not taking hyperthyroidism medication at the time of these tests.Section d11 was updated.The sample submitted for investigation is undergoing further testing.
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Manufacturer Narrative
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The sample was received for investigation and tested on a cobas e411 and a cobas e801; the customer's results were reproduced: e411: 65.23 nmol/l.E801: 61.25 nmol/l.The sample was tested further to investigate the presence of an interfering factor.An interfering factor was not identified.Based on the investigation results, a general reagent issue was not observed.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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