The issue was investigated in detail.The described issue was reproduced on a test system.It was found that the problem did not occur uncontrollably but with the micro dmg button and any of the micro drive buttons being active.This may have been caused by a short circuit and switches being in contact during system startup.Consequently, it causes system to start to move during startup.However, the movement is limited to slow speed and its total duration is 10 seconds.As soon as the central processing unit (cpu) is ready, it identifies the problem and stops the movement.This behavior and mitigation of movement was confirmed with the test system.This system behavior will be prevented with the software version vf10f planned to be implemented in the field with the update instruction ui xp048/19/p in q2/ 2020.The parts related to this incident were investigated separately at the material testing department.It was found that two of the three spring steel sheets of the push button were defective.So, these spring steel sheets have no automatic resetting which means that they remain in the "pushed position".The spare part consumption of the micro-switches (material number 11363855) shows values above the defined threshold.Therefore, this component is observed by the product specialists for future measures.After replacement of the micro switches at the concerned site, no further issues have been reported from the field.
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