The device was not returned nor any documents (e.G.Scans of the reported non-union) have been provided for evaluation.Thus, the reported event could not be confirmed.In the complaint analysis performed by customized mandible recon plate design team, it was stated that ¿the fit of the plate was perfect.¿ in a follow-up email, the sales rep could not provide the date when the reported non-union has been discovered by the surgeon nor is he aware whether the patient is compliant to postoperative care instructions.A review of the design proposal has shown that the patient presented in this case had undergone mandible surgery prior to the described fibula free flap reconstruction with the reported device (performed on 2018-oct-30) in the event description.The designed cmrp has a total of 9 holes for the revision (3 on each side of the parasymphyseal region) (see fig.1).As described in the event description, the surgeon has used only 6 screws (50-20510) for the procedure.These screws are appropriate to be used for the reported plate.However, the use of only 6 screws (presumably 2 screws on each side of the parasymphysis) is considered as off-label use, as the related instructions for use (ifu#: 90-02023 rev.2) recommends that a minimum of 3 locking screws should be used on each side of the resection.As a result of the reported non-union, it is stated in the event description that ¿plate was removed, bone was debrided and plated with rigid internal fixation.Procedure went well and or is doing ok.¿ conclusively, no indications for an incorrectly working product or any systematic design, material or manufacturing related issue were found.Therefore, no corrective and / or preventive actions are deemed necessary at this time.The complaint is added to the complaint trend.H3 other text : device is not available for evaluation.
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