A sample tube got stuck inside the robot gripper of the rack input module (rim) which is an automation system module which allows the movement of sample tubes from a rack to the automation sample carriers.When the gripper tried to place the tube into the carrier the error on the up-down robot movement was generated and the module stopped working.The error recovery required the intervention on the module and the customer contacted the service assistance.The involved tube was a square base tube which is not allowed on the automation system: the tube was erroneously placed into the rack loaded in the rim by the operator.The field service engineer removed the safety cover and tried to pull the tube out of the gripper.Doing so, he cut his finger with the gripper fingers.He was wearing ppe, including gloves.The cut did not require any medical treatment.A blood test was performed the day after the incident: all test results were negative.The blood tests will be repeated after 1 month, 3 months, 6 months and 12 months.
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Initial mdr 3010825766-2020-00001 was submitted on january 10th, 2020.New information: the labeling has been reviewed and considered appropriate.The operations manual already specifies which types of sample tubes are allowed on the automation system.In the operations manual and service manual, it has already recommended to use caution when accessing parts of the module normally protected by covers since sharp surfaces can be reached.The field service engineer repeated the blood tests after 1 month, 3 months, 6 months and 12 months.On january 14th, 2021 he confirmed the results were negative for infections.The event has been considered as a human error and no design changes are foreseen.
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