On (b)(6) 2019, medcad was informed that an accuplan dental splint did not provide the expected advancement of the patient's maxilla.The device was expected to provide advancement of approximately 6 to 9mm, however, no advancement was observed.No injury or delay in surgery was reported.
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The device was used for treatment and not for diagnosis.In the initial report to medcad on (b)(6) 2019, the complainant was unable to provide detailed information regarding the alleged device malfunction.Complainant was contacted on (b)(6) 2020 for additional information about the alleged device malfunction and the weight of the patient at the time of the event.Medcad did not receive a response to this inquiry.Complainant was contacted again on (b)(6) 2020 to follow up on the information requested; however, no response was received.A review of the device history record found that the device in question was produced in accordance with all production requirements.No nonconformance was identified throughout production of the device.Investigation did not identify any device problem.Investigation was unable to determine the weight of the patient at the time of the event.
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