This event has been recorded by zimmer biomet under (b)(4).Udi#: (b)(4).Dhr review: the device history record (dhr) for 00515047501 lot number 64391867, review noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.Technical review and physical evaluation: on 10 february 2020, a returned product investigation was performed on the 00515047501.The physical evaluation revealed that the device was returned with the power cord and debridement tubing cut.The results of the returned product investigation could not confirm the reported event.Probable cause/root cause: the reported event could not be confirmed as the device was returned with the tubing and power cable cut.Therefore, based on the information provided, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Conclusion: review of the information provided during the investigation determined there is no further actions needed at this time (ie/capa/scar/hhe/d).This complaint will be tracked and trended for any adverse trends that may warrant further action.
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