Qn#(b)(4).Per dhr the product auto endo5 ml lot # 73e1900681 was manufactured on 05/27/2019 a total of (b)(4) pieces.Lot was released on 06/03/2019.Dhr investigation did not show issues related to complaint.The customer returned one unit ae05ml autoend05 ml for investigation.The returned sample was visually examined with and without mag nification.Visual examination of the returned device revealed that the sample appears used as there is biological material present on the device.Reference file (b)(4) for investigation photos.The ifu for this product, l06072, was reviewed as a part of this complaint investigation.The ifu for this product states, "mishandling of appliers may result in improper load and/or closure of the ligating clip." the reported complaint of "clip not opened" was confirmed based upon the sample received.One sample was returned.Upon functional inspection, the first two clips fired properly.However, on the third attempt, no clip loaded but a clip shot out of the channel after the trigger cycle was completed.The next clip was out of position in the channel.The sample was disassembled and it was found that the clips were out of position and stacking on one another.A broken clip was found in the channel.The clip stacking prevented the clips from loading properly into the jaws.Although the reported complaint issue was confirmed based on functional testing, it could not be determined exactly how or when the clips became out of position.A capa has been opened to further investigate this issue.
|