Model Number 3577 |
Device Problems
Incorrect Measurement (1383); Material Separation (1562)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Additional manufacturing narrative: attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.
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Event Description
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The customer reported the cable is coming apart at the sleeve, leaving a gap with visible wire and is giving inaccurate o2 readings.No patient impact or consequences were reported.
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Manufacturer Narrative
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Additional manufacuring narrative: other, other text: the returned device was evaluated.During evaluation the device passed all functional testing.During simulation testing, the device passed manual and preset conditions and provided accurate measurements.No product performance issue related to spo2 and pulse rate was identified.The device had a damaged stress relief, but it was not found to impact functionality.A service history record review reveals that this unit was in the field for over nine (9) months with no previous reported issues prior to this reported event.
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Event Description
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The customer reported the cable is coming apart at the sleeve, leaving a gap with visible wire and is giving inaccurate o2 readings.No patient impact or consequences were reported.
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Search Alerts/Recalls
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