Event: unknown.Batch #t5dd0u.Device analysis: the analysis results found that the ntlc75 device was received with no apparent damage and with a cartridge reload present.The reload was received fully loaded with staples and with the swing tab in the locked position.The cartridge reload swing tab was reset in order to fire the cartridge.The device was tested for functionality with the returned reload and fired without any difficulties.However, the staple line at the distal end showed that some staples were malformed.The device was then tested with test reloads for functionality in the three (green, gold, blue) staple height selector positions and achieved its firing sequence without any difficulties.However, the staple line at the distal end showed that some staples were malformed when fired on the blue and green height selector positions.This condition is consistent with an improper loading technique.When loading the cartridge in the device, make sure the cartridge is inside the channel track and the proper loading technique.Although no conclusion could be reach on what caused the condition of malformed staples, it should be noted that as part of our quality process, each device is visually inspected and functionally tested during manufacturing to ensure that the device meets the required specifications prior to shipment.Batch records were reviewed, and the manufacturing/packaging criteria were met prior to the release of this batch.
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