The customer, a syncardia certified hospital, reported that the freedom driver exhibited a fault alarm while supporting a patient.The customer also reported that the patient was hypertensive.The customer also reported that the patient was switched to the companion 2 driver.There was no reported adverse patient impact.
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The driver's alarm history was reviewed and did not reveal any new alarms.Only permanent alarms are recorded in the driver's alarm history, intermittent and/or recoverable alarms are not recorded.During investigation testing, the driver passed all sections of functional testing without any alarms or abnormalities and there was no evidence of a device malfunction.Additionally, the driver was tested to simulate a valsalva maneuver and hypervolemic conditions (outside of normotensive values).The donovan mock tank was then adjusted by performing a valsalva maneuver and increasing the height of the systemic vascular resistance chamber until the aortic pressure was outside of normotensive values (184 mmhg), at which time the driver exhibited an alarm as designed when cardiac output was less than 3.5 lpm.This alarm cleared when cardiac output increased over 3.5 lpm.A possible cause for the customer-reported alarm could be attributed to patient conditions.An alarm for a possible patient condition (hypertension, low cardiac output (below 3.5 lpm)) records as a fault alarm in the drivers' alarm history after 4 minutes, 15 seconds of continuous alarm conditions without resolve.This aligns with the customer-reported patient hypertension at the time of the fault alarm.This issue will be monitored and trended as part of the customer experience process.Syncardia has completed its investigation and is closing this file.Ce 5159 follow-up report 1.
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