Event estimated dates.Visual analysis was performed on the returned device.The reported kink was confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other incidents.The investigation determined that kink likely occurred during use.It is likely that the shaft kink occurred during advancement in the anatomy.Follow up to the account confirmed that the hypotube jacket material that was pulled away from the guide wire exit port did not occur during use.It is likely that the damage occurred during packaging the product for return to abbott.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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