Pentax medical was made aware of an event on 17-jan-2020 that occurred during reprocessing in the united states.The reported complaint was that the reprocessing technician at the user facility found possible blood in one of the endoscope channels after multiple manual cleanings in the reprocessing room involving a pentax medical video gastroscope, model eg29-i10, serial number (b)(4).No patient involvement was reported.The customer owned gastroscope was returned for evaluation on 28-jan-2020 and neither cleaning staff personnel noted seeing blood during processing.The duodenoscope was inspected by pentax medical service on 29-jan-2020 and the service repair inspector also did not identify blood.The following inspection findings were documented: air/ water socket cylinder o-ring chipped, passed dry leak test, passed wet leak test, right /left angulation knob play, insertion tube mild dent at stage 1.The gastroscope underwent repairs including the following components: o-rings and seals, distal end assy with tubes, bending rubber, adjusting collar, angle wire, suction channel lg, jet supply tube lg, air/water supply tube lg, biopsy inlet t-piece pb-free.The gastroscope was sampled in (b)(4) on 03-feb-2020 and test results received on 11-feb identifying passing results.The gastroscope was approved by final qc on 13-feb-2020 and returned to the customer on (b)(6) 2020 under the reference delivery number (b)(4).This is the first time pentax medical video gastroscope, model eg29-i10, serial number (b)(4) has been returned for serviced at a pentax facility since the device was put into service on 07-aug-2019.The investigation is in-process.
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