The returned the a22040a lot# 18yw-0405 resection sheath was received for evaluation due to ¿tip came off/break off¿.The user¿s complaint was confirmed.Visual inspection was performed on the received condition and determined that approximately 90% percent of the ceramic beak from the distal end side was broken and missing the broken ceramic beak piece was not returned.There is an approximately 10% portion of the ceramic beak that is still intact on to the sheath from the distal end area.In addition, there are minor dents and scratches noted on the outer sheath of the device.Based on the results of the device evaluation, the cause of the reported complaint is due to mishandling.This event has been reported by the importer on mdr# 2951238-2020-00344.
|