The initial reporter's husband went to sit on the device and put his hand on the rails and it went sideways.He fell down but he didn't get hurt.She had to use a patient lift to get him up.It had a side to side movement before he lost his balance and fell onto the commode assist.He was standing in front of it with both hands on the arms.When he went to turn around to sit on it he lost his balance and fell onto the commode assist.It bent when he fell on it.This device must be assembled by the end-user.On page 1 of the instructions under "safety precautions, warning!" it states after the fourth bulletin "before using the unit, double-check all fasteners to ensure they are tight." the next bulletin states "safety first: we strongly recommend that the person who assembles the commode assist, be it a home medical equipment retailer or caregiver, "try out" the commode seat by seating and raising themselves before the user.This is to ensure that all connections have been made securely and that the commode assist will be safe for the user." it also states "note: it is recommended that you check all hardware periodically.".
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