A getinge service technician was onside and investigated the device in question.A repair was not performed.The log files were exported on 2020-02-18.The analysis was performed on by customer service (rastatt, germany) on 2020-02-21.According to the analysis the failure "pump disposable error - stop" occurred twice.That message will be displayed when the disposable will be removed during use.A medical review was performed on 2020-04-02.Conclusion: the final outcome, was patient death, however the hospital believes that the event with the cardiohelp did not contribute to this outcome and that the cause of death was due to existing patient condition.With the present information the opinion of the hospital staff cannot nullified.Although unlikely a device related incident cannot be entirely ruled out.The related disposable was not available for an investigation.Since a malfunction can be excluded, the failure could not be confirmed.As most probable root cause it could be determined that the patient expired due to its conditions.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.
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