Model Number ZM-521PA |
Device Problems
Overheating of Device (1437); Temperature Problem (3022)
|
Patient Problems
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 02/11/2020 |
Event Type
malfunction
|
Manufacturer Narrative
|
The customer reported that the transmitter overheated, causing heat damage to the battery compartment.The failed device will be sent in for an exchange.No patient harm or injury was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
|
|
Event Description
|
The customer reported that the transmitter overheated, causing heat damage to the battery compartment.
|
|
Manufacturer Narrative
|
Details of complaint: the customer reported that the transmitter overheated, causing heat damage to the battery compartment.The failed device will be sent in for an exchange.No harm or injury was reported.Service requested / performed: exchange.Investigation summary: a previous investigation identified that the incorrect insertion of the battery may cause the battery spring terminal to break the coating of the battery, leading to short circuit and eventually heating of the device.The most probable cause of the issue is improper battery insertion.It is remote or unlikely to cause patient death or life-threatening permanent impairment.This is because the maximum exterior temperature is below the minimum temperature that can cause a burn after prolonged (greater than 5 hours) skin exposure.The operator's manual provides instruction on how to properly insert the batteries on the device.Furthermore, a design change was made to prevent overheating by short circuit caused by improper insertion of batteries (ref tn-1231).The design change has been applied to the following serial numbers:(b)(6) or later zm-521pa - serial (b)(6) or later zm-530pa - serial (b)(6) or later zm-531pa - serial (b)(6) or later a design change has been implemented to the product to prevent short circuit of the battery during battery insertion.The complaint device was manufactured prior to this change.Additional information: b4 date of this report.D8 was this device serviced by a third party? g3 date received by manufacturer.G6 type of report.H2 if follow-up, what type? h3 device evaluated by manufacturer? h6 event problem and evaluation codes.H10 additional manufacturer narrative.
|
|
Event Description
|
The customer reported that the transmitter overheated, causing heat damage to the battery compartment.
|
|
Search Alerts/Recalls
|