The patient's wristband was corrected, but the results in the epoc and edm were still mismatched to another patient.The customer called into siemens technical solutions to determine if and how patient results can be edited, however, the customer was told that only a comment can be added to describe the event.No lab tests were performed on the other baby.There is no allegation of any harm or adverse events and no patient results or treatments were affected.The system is operational and the event is classified as a use/user error (accidental misuse).
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The customer stated a nicu nurse drew a heel stick sample and ran an epoc cap-care tube, pt.Id# (b)(6).The results were not transferring over into the patient's chart (powerchart emr), and it was then discovered that the patient had another patient wristband on, pt.Id# (b)(6).The incorrect barcode was scanned.The patient's wristband was corrected, but the results in the epoc and edm were still mismatched to another patient.There were no lab tests performed on the other baby.No treatment or lack of treatment occurred as a result of the user error.
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