Catalog Number 04491785190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/22/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The country of origin is (b)(6).The customer performed a heterophilic neutralization procedure on one of the samples and the ferritin result remained high.The patient sample has been requested.The investigation is ongoing.
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Event Description
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The initial reporter received a questionable elecsys ferritin result from the cobas 6000 e 601 module serial number (b)(4).The result was 586.8 ng/ml.The questionable result was reported outside the laboratory.The same sample was run on an abbott and siemens analyzer.On (b)(6) 2020, the result from the abbott analyzer was 62 ng/ml and on (b)(6) 2020 the result from the siemens analyzer was 114 ng/ml.
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Manufacturer Narrative
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Two samples from the patient (serum and plasma from the same blood drawing) were sent in for investigation.The patient's sample was investigated and the customer's results were reproduced.A general reagent issue can be excluded.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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