The device has not been returned to the service center for evaluation.Therefore, the exact cause of the reported event cannot be determined.Upon return of the device, an evaluation will be performed, and a supplemental report will be submitted.
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This supplemental report was submitted to provide additional information from the legal manufacturer for mdr# 2951238-2020-00352.No device was returned; therefore, a physical evaluation of the could not be performed.Additionally, the device history records could not be obtained by the original equipment manufacturer.An investigation was completed by the legal manufacturer, however, based on limited information a root cause of the reported complaint cannot be determined at this time.Olympus will continue to monitor the field performance of this device.
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