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Catalog Number 72202682 |
Device Problem
Positioning Problem (3009)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/10/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(6).
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Event Description
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It was reported that, during a procedure, the active heel traction boot's plastic broke while putting traction on the patient.It is unknown how the procedure was completed.A delay greater than 2 hours was reported.No patient injury was reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Manufacturer Narrative
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The device, which was used in a procedure, was not returned for evaluation.Visual inspection and functional testing could not be performed.A relationship, if any, between the device and the reported incident could not be confirmed.A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.A complaint history review found related failures.Factors that are known to contribute to the alleged fault/failure may include mishandling during shipping, use or reuse of the device, contact with another source, or wear and tear over time.If the product is returned in the future the complaint can be reopened and evaluated.This failure mode will be trended to assess for any necessary corrective actions.
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Manufacturer Narrative
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The device, which was used in a procedure, was returned for evaluation.The evaluation was performed by smith and nephew and could confirm the customer complaint for the active heel traction boot's plastic broke.A visual inspection was performed and showed the plastic boot shell.This failure is confirmed not to originate from manufacturing, packaging, or labeling defects.This failure is caused by excessive force or contact with another source.This device was shipped to the customer 12/02/2014.A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.A complaint history review found related failures; this failure mode will be trended to assess for any necessary corrective actions.No manufacturing related defects were observed.No further investigation is required.
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Search Alerts/Recalls
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