With regards to this complaint, one 27 gauge disposable high speed tdc cutter was received for investigation.Visual inspection of the instrument revealed a crack in the body of the cutter.Device history record review revealed no deviations.According to a review of the complaint database, no similar complaints have been reported on this specific lot previously.Cracks in the body of the vitrectome are a confirmed occasional deficiency that is related to the current design.Though, plotted against the sales, the failure rate is relatively low, we very much regret this occurrence.Please note that actions are currently being taken towards the introduction of a vitrectome with a new and improved design that should prevent this type of failure.
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