(b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Report source: foreign (b)(6).Multiple mdr reports were filed for this event, please see associated reports: 0001822565-2020-00889.
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(b)(4).This follow-up report is being submitted to relay additional information.The following sections were updated: b4, b5, d4, g4, g7, h1, h2, h3, h6, h10 d4: udi # (b)(4).Visual examination of the returned product identified the drill was seized in one of the guide holes on the cut guide.Both instruments exhibited signs of repeated use.The drill had a bent shaft and damaged flutes.The complaint is confirmed by the product evaluation.Review of the device history records identified no deviations or anomalies.Medical records were not provided.These lots were manufactured in march 2000 and august 2016 and have been used in an unknown number of surgeries.Per the instrument/provisional use and care package insert, instruments should be carefully inspected before each use and should not be used if the instruments are marred or worn.The root cause is attributed to wear and tear from use as the cut guide used with the drill has an approximate field age of 19 years 10 months and exhibits signs of repeated use.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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