(b)(4).The customer returned a product lidstock, one ars syringe, and two introducer needles.Visual examination revealed the first introducer needle contained three large cracks in the hub.The second introducer needle contained no defects or anomalies, so this was assumed to be a representative sample.The returned introducer needles were attached to the returned ars and flushed.The defective needle leaked a significant amount when flushed.The representative sample functioned as expected.A device history record review was performed with no relevant findings.The customer report of a cracked needle hub was confirmed by complaint investigation of the returned sample.One needle hub contained three large cracks, while the representative sample contained no defects.A device history record review was performed, and no relevant findings were identified.Based on the sample received, design caused or contributed to this event.A non-conformance request was initiated to further investigate this complaint issue.Teleflex will continue to monitor and trend for reports of this nature.
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