Customer states on (b)(6) 2019, he was getting out of bed to go to his walker and when he pushed off the bed, the motion forced the bed to back away from him which caused him to fall on the floor.The customer confirms the caster wheels were locked and the legs were in the rubber caster cups at that time.The customer states that the first time he fell, he was transferring from his wheelchair to get into bed, he plopped on the bed and the bed moved.He called the firehouse, for assistance to get off of the floor.He weighs about (b)(6) pounds.The customer does not have the assistance of a caregiver to get in and out of the bed, he lives alone.The customer states that he purchased a craftmatic bed because he had a hospital bed that he did not like.The customer states the bed is one hardwood floor.The customer states he did not sustain any injuries from the falls.The customer confirms that his daughter has removed the wheels from the bed yesterday and only has the base legs inside a caster cup presently.
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